Exchange and Returns
l We do our best to ensure your item arrive in perfect condition. Especially on customized items, we test everything before it ships out to make you satisfied.
l Please note, if you refuse your order (in whole or part), you will be responsible for additional shipping charges. Restocking fee may apply.
l All merchandise (CPU, Memory & Software EXCLUDED) can be refund within 14 days after product delivered, original packages are required.
l Any returns for refund are subject to a 15% restocking fee.
l Shipping and Handling Fees are NON-REFUNDABLE.
Warranty
l Manufacture warranty includes in all products. (Excludes customized desktop & software)
l Limited one-year labor & parts included for customized desktops only.
l Please contact us if you have any question.